Privacy Policy of Dandelum

This privacy policy applies to the website available at www.dandelum.com.

At Dandelum, the protection of users’ and customers’ personal data is of the utmost importance. We comply with the provisions of the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Brazilian Lei Geral de Proteção de Dados (LGPD). This privacy policy explains the type of data we collect and how that data is used.

If you are located in the European Economic Area, we may transfer your personal data to third countries (e.g., the USA) in accordance with the standard contractual clauses for the transfer of personal data.

We reserve the right to update this privacy policy from time to time, and changes will take effect prospectively. Please visit this website periodically to stay informed of any updates.

Part I – European Union and United Kingdom (GDPR)

1. What types of information do we collect and how do we collect it?

A. Personal data you provide us:
This includes first names, last names, email addresses, phone numbers, and time zones, which you provide through forms or when contacting us.

B. Personal data collected through technology:
We collect device ID, device type, machine ID, operating system, Internet service provider, geolocation, computer and connection information, browser type and version, IP address, domain names, and date and time stamps. This information may also be stored in our system’s log files.

2. Purposes for which the personal data is processed:
We process personal data for the following reasons:

Contact and communication
Quality assurance
Statistics
Contract fulfillment and settlement
Optimizing our website and ensuring the security of our systems

3. Legal basis for processing:

We process your data based on:

Your consent, pursuant to Article 6 (1) (a) of the GDPR
Contract fulfillment, pursuant to Article 6 (1) (b) of the GDPR
Legal obligations, pursuant to Article 6 (1) (c) of the GDPR
Our legitimate interests, pursuant to Article 6 (1) (f) of the GDPR, which include improving our services, ensuring security, and maintaining statistics.

4. Duration of storage:
We do not store your personal data longer than necessary. Data will be erased as soon as it is no longer needed, or when legal retention periods expire. If we have your consent, we store the data until you withdraw it.

5. Recipients or categories of recipients of your personal data:
We may share your data with:

Web hosting providers
Web analytics providers
Our application portal service provider, softgarden e-recruiting GmbH
We may also share data with auditors, consultants, and legal authorities if required by law.

6. Further information on data protection:
We safeguard your personal data with technical and organizational measures (including encryption). Although we strive to protect your data, no technology is completely secure, and you should take additional steps to protect your personal information.

7. Data transmission to third countries:
We transfer data to third countries (e.g., the USA) based on legal provisions, ensuring adequate protection of your data.

8. Requirement or obligation to provide data:
Providing personal data is required in some cases for fulfilling contracts or legal obligations. If data is not provided, we may not be able to deliver certain services.

9. Your rights as a data subject:
If your data is being processed under the GDPR, you have the right to:

Request access to your data
Rectify inaccurate or incomplete data
Request erasure or restrict processing
Object to processing
Request data portability
Withdraw your consent at any time
Lodge a complaint with a supervisory authority

10. Use of cookies:
Our website uses cookies to improve functionality and personalize your experience. We use cookies to store language settings, session details, and analyze user behavior. You can manage cookie preferences in your browser settings.

Part II – California, USA (CCPA)

1. Overview of the personal information we collect about you:
For California residents, we collect identifiers (name, email), business data (transaction information), financial data, and data on browsing history or app usage.

2. Categories of business purposes for our use of your information:
We use personal information to improve service quality, detect errors, and track website interactions.

3. Rights for California residents:
Under the CCPA, California residents have the right to:

Request access to personal information collected
Request deletion of personal information
Opt-out of the sale of personal information (Dandelum does not sell personal data)
Exercise rights without discrimination

4. Non-discrimination rights:

We do not discriminate against California residents who exercise their rights under the CCPA.

Part III – Brazil (LGPD)

For residents of Brazil, the following additional provisions apply:

1. Additional rights:
You have the right to:

Request confirmation of data processing and access to your data
Request anonymization of unnecessary or excessive data
Request a review by a natural person if fully automated processing negatively impacts you

2. Data security:
We implement technical and administrative measures to protect your data. However, no system is fully secure, and in the event of a data breach, we will inform you in compliance with applicable law.

Part IV – Other Countries

How you can correct, update, or make decisions about your personal information:
If your personal information changes, or if you wish to have it deleted, please contact us at privacy@dandelum.com. We will try to respond to your request within 30 days. In some cases, we may retain personal data due to legal requirements.

Part V – SOCIAL MEDIA PRIVACY POLICY

Dandelum maintains online presences on various social networks, including Facebook. This section outlines the privacy policy for our social media activities.

We may process data that you voluntarily share on social networks (e.g., comments or messages), as well as information from the social networks’ analysis tools. If you do not wish to be part of this data processing, you can unfollow or stop interacting with our social media accounts.

Contact Us
Dandelum

Email: privacy@dandelum.com

We reserve the right to update this privacy policy from time to time. Please check back periodically for changes.